Steam Update Mac Causing Games To Crash On Opening
Below is a list of known issues we are tracking for Age of Empires II: Definitive Edition. Note that this is not a comprehensive list; we will continue to update it with new issues as they are reported and fixed, will only include the most visible or disruptive issues that prevent you from enjoying the game, and will never include exploits that could be leveraged to gain an unfair advantage over other players.
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If you encounter a bug that is not listed below, take a moment to visit the official Age of Empires forum and report the problem:
- Visit the official Age of Empires Forum
- Click ‘Report a Bug‘ in the Age of Empires II category
- ALWAYS search the sub-forum for similar issues before creating a new post.
- If the issue has already been reported, add a comment to the existing thread.
- If the issue has not been reported, start a new thread.
- Read up on How to Report a Bug or Exploit to make sure you have everything you need to post about an issue.
- Click Create Topic to finish creating your thread!
Thank you for taking the time to help keep our game clean and bug-free! We will try to update this list each month, as well as provide solutions to any new issues over on the official forum.
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TRACKED ISSUES
Steam Update Mac Causing Games To Crash On Opening Date
| CATEGORY | ISSUE | DESCRIPTION | STATUS | LAST UPDATED |
|---|---|---|---|---|
| Game Performance | Game Crashes | Though sporadic, we have received reports of game crashes occurring at different times, based on different factors, or with different symptoms. As they can be caused by any number of factors, we recommend working through the troubleshooting and game optimization steps in the following guides: If you continue to experience issues, please visit the forum to find others who may be experiencing a similar issue. | Tracking | Dec.17, 2019 |
| Multiplayer | Trouble Signing In or staying connected to Multiplayer Servers | We are aware of issues that may prevent you from signing in to the multiplayer servers.
| Tracking | Nov. 08, 2019 |
| Multiplayer | Lobby chat cannot be seen if players have not selected a team color. | The issue has been identified is being tracked for a fix in an upcoming build. | Tracking | Nov.25, 2019 |
| Settings & UI | Font Style Legibility | We are aware that certain text in the game can be difficult to read. Please report any issues you notice with as much detail as possible in this thread. | Tracking | Nov. 11, 2019 |
| Spectator Mode | Spectating can cause sync issues or crashes. | We’ve received numerous reports about multiplayer match spectating causing problems. One fix was implemented with the Nov. 14 builds. The team is working on a second fix to be implemented in an upcoming build. | In Progress | Nov.15, 2019 |
| Mods | Mods disappear from in-game subscription list. | Some players have noted that content mods seem to disappear from their in-game mods list.
We are investigating a permanent fix for this issue. | Tracking | Nov.22, 2019 |
| Scenarios Editor | The 3D water effect does not display properly in the editor. | This only affects the editor; in-game 3D water effects always work properly. This issue is being tracked. | Tracking | Nov.22, 2019 |
| Map | Buildings may be replaced with random art assets. | Particularly for Enhanced Graphics Pack users, buildings may look stretched or utilize the wrong texture.
| Tracking | Nov.22, 2019 |
| Art of War | Videos do not play. | Players have found that updating their video driver addresses the issue. The team will be looking for a way to message this in the future.
| Tracking | Dec.3, 2019 |
| Audio | Voiceovers missing from the Campaign. | If you are no longer hearing voiceover in the game, you will need to set your Steam client to a supported language and uninstall/reinstall the game. This will download the appropriate audio files, after which point you can change your Steam client back to your preferred language. | Tracking | Jan.6, 2020 |
| Audio | Sound disappears in long matches. | We are currently investigating this issue to reproduce and implement a fix. | Tracking | Jan.6, 2020 |
| Gameplay | Gates can be permanently locked open. | We are currently investigating this issue to reproduce and implement a fix. We believe it may be caused by scale or game performance. | Tracking | Feb.25, 2020 |
| Mods | Audio mods only apply after a game restart. | This will impact our festival mods and any audio modding. You will need to subscribe and download the mod, then re-launch the client for it to work. | Tracking | Feb.25, 2020 |
| AI | All selected units may get stuck in on a crowd and not make it to a destination, even if some of them have an open path. | This might be linked to a bug where groups of units will disperse when another group attempts to walk thru them. We are continuing to investigate! | Tracking | Feb.25, 2020 |
| UI | Yodit 1 campaign medal is not displaying upon completion. | We are aware of the issue and investigating a solution for those affected. | Tracking | Mar.05, 2020 |
| Art of War | Medals in the Art of War Mission may have disappeared with the addition of the new challenges (36202). | We are aware of the issue and investigating a solution for those affected. | Tracking | Mar.30,2020 |
| AI | Playing with AI (HD) results in an “ERR5001: File open failed” error in any language but English. | We are aware of the issue and have a fix in the works. Note that you can work around the problem (for now) by playing with a different AI or changing your in-game text language to English. | Tracking | Mar.31,2020 |
| Mods | Missing or broken UI elements following the March Update (36202). | As a result of the changes to how art is compressed in the latest build, community UI mods that alter the game’s art assets may cause conflicts as of the latest build. While we have additional improvements slated for April that will improve how mods are stored, mod-creators can fix the issue right away by decreasing the size of the images used in their mod(s). | Under Review | Mar.31,2020 |
| Localization | Spanish displays incorrect names and descriptions for several units, technologies, and buildings. | We are tracking several issues and have solutions in the works. | Tracking | Apr.01, 2020 |
| Game Performance | “5 Minute” Disconnect | Players have reported a consistent disconnect from multiplayer matches after a short amount of time—usually around 5-10 minutes into a match. To narrow down the cause of the problem, we need more information about the experience of anyone encountering the problem:
| Need More Information | Apr.01, 2020 |
Steam Update Mac Causing Games To Crash On Opening Today
FIXED ISSUES
These are issues which we presume to be fixed as of a recent update. If you continue to encounter the issue, please visit the official Age of Empires forum to report your experience:
Steam Update Mac Causing Games To Crash On Opening Day
| CATEGORY | ISSUE | DESCRIPTION | STATUS | LAST UPDATED |
|---|---|---|---|---|
| Multiplayer | Cannot see games listed in the lobby. | Visit your settings menu and ensure that “Enable Crossplay” is checked. This should allow you to see all of the available lobbies based on your filter settings. We are working on additional changes to better-communicate how crossplay works. Feb 19, 2017 When I launch remote play and plug my DS4 in via USB it blinks orange once like it's starting to charge and that's it. The system won't recognize it despite being plugged in by wire. I've tried multiple cables and multiple ports, but it just doesn't seem to. May 06, 2018 ps4 controller not detected by steam on mac. I am running the latest mac OS and steam updates but the controller will not connect. What i did was went into steam, big picture mode, settings, controller settings. Then i plugged my controller in via micro USB cable. But it still said no controllers detected. I made sure ps4 controller support was on. Ps4 controller not recognised by game mac. Update force unleashed game for mac. Download Star Wars The Force Unleashed 1.3 for Mac from our website for free. This Mac application is a product of Aspyr Media. Star Wars The Force Unleashed for Mac is included in Games. | – | Jan.23, 2020 |
| Gameplay | Units are able to clip through walls. | Issue resolved in update 34793. | Fixed (34793) | Jan.23, 2020 |
| Gameplay | The “Stop” hotkey does not work. | Issue resolved in update 34793. | Fixed (34793) | Jan.23, 2020 |
| AI | Sends units to the westernmost corner of the map. | Issue resolved in update 34793. | Fixed (34793) | Jan.23, 2020 |
| Balance | Town Centers take massive damage from certain units. | Issue resolved in update 34793. | Fixed (34793) | Jan.23, 2020 |
| AI | Villagers can partially pass through buildings. | Issue resolved in update 34793. | Fixed (34793) | Jan.23, 2020 |
| UI | Unit kills and deaths are not displayed correctly following a match. | Issue resolved in update 35209. | Fixed (35209) | Feb.13, 2020 |
| Gameplay | Animals killed by military units allow the animals to be gathered for food. | Issue resolved in update 35209. | Fixed (35209) | Feb.13, 2020 |
| Campaign | Gajah Mada 3 stalls after completing the objectives. | Issue resolved in update 35584. | Fixed (35584) | Feb.27, 2020 |
| Campaign | Can’t ungarrison units from captured structures. | This issue should be fixed as of build 35584, and largely frees units garrisoned during the Dracula 2 mission. | Fixed (35584) | Feb.27, 2020 |
| Achievement | “Sushi Lover” cannot be earned. | This issue should be fixed, meaning the achievement will unlock in all languages! | Fixed (35584) | Feb.27, 2020 |
| Mods | Crash when clicking the ‘Browse Mods’ tab. | This issue should be fixed as of build 35584. | Fixed (35584) | Feb.27, 2020 |
| Map | Alpine Lakes balance. | Several updates made to the map in 36202. | Fixed (36202) | Mar.30,2020 |
| AI | Pathfinding issues when re-targeting units. | Implemented several pathfinding fixes in 36202. | Fixed (36202) | Mar.30,2020 |
| Campaign | Genghis 3: Crash upon finding the Bombard Cannons | Issue resolved in update 36202. | Fixed (36202) | Mar.30,2020 |
| Profile | Profile displays huge number of played games. | Issue resolved in update 36202. | Fixed (36202) | Mar.30,2020 |
| Multiplayer | Random Map always defaults to ‘Coastal.’ | Issue resolved in update 36202. | Fixed (36202) | Mar.30,2020 |
| Gameplay | In rare circumstances, units can path through buildings and gates. | Issue resolved in update 36202. | Fixed (36202) | Mar.30,2020 |